Privacy Policy

Data Controller Information

This privacy policy explains how malvorestia.top Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at malvorestia.top or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Company Details:
malvorestia.top Ltd
205 Orchard Lane
Edinburgh EH7I 6YD
Scotland, United Kingdom
Registration Number: 52634183
VAT Number: GB529674193

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you visit our website. The data we collect includes personal information that can identify you, such as your name, email address, phone number, and company details when you contact us or request our services.

When you visit our website, we may automatically collect certain information about your device and browsing behaviour, including your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit. This data collection helps us understand how our website is used and improve our services accordingly.

If you contact us through our contact form or email, we collect the information you provide, including your name, email address, phone number, company name, and any message content you send to us.

How We Use Your Information

We use the personal data we collect for various purposes related to our business operations and service delivery. How we use your information depends on how you interact with our website and services, and the legal basis for processing your data.

We use your data to respond to your enquiries and provide information about our corporate strategic performance monitoring services. When you contact us, we use your information to communicate with you, understand your requirements, and provide appropriate solutions for your organisation.

For website improvement and analytics, we use data to analyse website usage patterns, improve our website functionality, and enhance user experience. This includes understanding which pages are most popular and how visitors navigate through our site.

We may also use your information for marketing purposes, with your consent, to send you updates about our services, industry insights, and relevant business information that may be of interest to you.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses different types of cookies including necessary cookies for basic website functionality, analytics cookies to understand website usage, functional cookies to remember your preferences, and marketing cookies for advertising purposes.

For detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For website analytics, security, and improving our services
• Consent: For marketing communications and non-essential cookies
• Contract Performance: When providing services or responding to service enquiries
• Legal Obligation: For compliance with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential and secure.

We may use third-party services such as Google Analytics for website analysis and Google Ads for marketing purposes. These services may collect information about your use of our website in accordance with their own privacy policies.

We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. The retention period depends on the type of data and the purpose for which it was collected.

Contact form submissions and enquiry data are typically retained for up to 3 years to maintain records of our business communications and potential client relationships. Website analytics data is generally retained for 26 months in accordance with Google Analytics default settings.

Marketing data and newsletter subscriptions are retained until you unsubscribe or request deletion of your data. We regularly review our data retention practices to ensure we do not keep personal data longer than necessary.

Your Rights

Under GDPR and UK data protection law, you have several rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right of Rectification: You can request correction of inaccurate or incomplete data
• Right of Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request transfer of your data to another organisation
• Right to Object: You can object to processing based on legitimate interests or for marketing purposes
• Rights Related to Automated Decision Making: You have rights regarding automated decision-making and profiling

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, though this may be extended in complex cases.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we are committed to protecting your data using industry-standard security practices.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

Email: [email protected]
Phone: +44 1311786460
Address: malvorestia.top Ltd, 205 Orchard Lane, Edinburgh EH7I 6YD, Scotland, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection law. You can contact the ICO through their website at ico.org.uk or by telephone on 0303 123 1113.